Navvis & Company Professionals
For over two decades, leading hospitals and healthcare systems across the country have engaged Navvis & Company for the experience, dedication and insights of our seasoned professionals. Combining a rigorous, analytical discipline with a creative and visionary perspective, Navvis & Company professionals innovate, inspire and drive results-oriented change needed for growth and long-term competitive advantage. We encourage you to meet our executives, strategists, consultants, analysts and project managers. Feel free to drop them an email or give then a call. It just might lead to the change your organization is looking for.
Stuart B. Baker, MD – President and Chief Operating Officer
Stuart B. Baker, MD is President and Chief Operating Officer of Navvis & Company. Stuart provides strategic counsel and implementation expertise on competitive market strategy, futuristic models of health care delivery, innovative design of the health system enterprise, hospital physician partnerships, physician group practice, leadership and governance. His experience as a clinician, physician leader, health system officer, clinical professor of medicine and corporate executive provides clients with the unique perspective and experience of both a physician and business leader.
Prior to joining Navvis, Stuart spent 10 years at VHA Inc. (Irving, Texas), one of the country’s leading healthcare alliances, most recently as Executive Vice President and the first Chief Operating Officer. He was responsible for both business and field operations, supply chain management, the $32 billion group purchasing organization, and the 1,400+ hospital network and clinical improvement strategies. Stuart joined VHA as Executive Vice President of Clinical Affairs. In that role, he introduced innovative clinical effectiveness and patient safety programs which saved a significant number of lives, avoided complications, saved money and enhanced the reputation of many VHA member hospitals. He also directed VHA’s physician leadership and education programs.
Before joining VHA, Stuart was the first Chief Medical Officer for Sentara Healthcare (Norfolk, Virginia) and the first Chief Executive Officer of the Sentara Medical Group. He was a clinical and business leader of Sentara’s hospital, ambulatory, physician and managed care strategies. He practiced internal medicine and rheumatology for over 20 years, and was Professor of Clinical Medicine at Eastern Virginia Medical School, where he won three best teacher awards. He is a graduate of The Johns Hopkins School of Medicine, where he completed his internship and residency and was assistant chief of service in the Department of Medicine. He completed fellowships at Massachusetts General Hospital and Harvard Medical School.
Stuart has served on eleven boards of directors in the for-profit and non-profit sectors of the health care industry. He was a member of the Institute of Medicine Committee on Enhancing Federal Healthcare Quality Programs, served on two steering committees at the National Quality Forum, and was a strategic advisor to The Health Technology Center (HealthTech) in San Francisco. He is a member of Phi Beta Kappa and Alpha Omega Alpha, and a Fellow of the American College of Physicians and the American College of Rheumatology. In 2003, Stuart was selected as one of Modern Physician’s 25 visionary physician ‘Movers and Shakers.’
Email Stuart: sbaker@navvisandcompany.com
Phone Stuart: 636-536-9443
Karen Corrigan – Chief Strategy Officer
Karen Corrigan is a leading proponent for market-driven strategy in the health industry. She provides counsel on development and growth of integrated health systems, competitive positioning and differentiation, business development, brand building and strategic marketing for hospitals, health systems and businesses serving the health industry.
Before joining Navvis & Company, Karen founded and served as CEO of The Strategy Group (TSG), a management consultancy specializing in competitive strategy in the health industry. The Strategy Group merged with Navvis & Company in 2008. Prior to TSG, she was corporate vice president for System Development at Sentara Healthcare (Norfolk, VA), leading corporate strategy, business development, marketing, government and public affairs activities across the health system’s diverse portfolio of hospitals, ambulatory care, physician services, post acute/long term care companies and health plans. Over the course of her career, she also worked with Riverside Health System in Newport News, Virginia and with Valley Health System in Winchester, Virginia. Today, her clients include health systems and hospitals, health plans, physician organizations, professional service firms and healthcare associations.
Karen offers Navvis & Company clients in-depth expertise in corporate strategy, long-range visioning and strategic planning, innovation, diversification and partnering strategies, competitive positioning, brand development and advanced marketing expertise.
Karen is a graduate of Virginia Wesleyan College, where she majored in business and economics and has held board and officer positions for the American Marketing Association, the Alliance for Healthcare Strategy, and the Virginia Society for Healthcare Marketing. She is also a member of ACHE, SHSMD and the Forum for Healthcare Strategists and serves on the editorial board for Marketing Health Services. Karen speaks frequently on topics regarding competitive strategy, trends and forces in the health industry and has published numerous articles and papers.
Email Karen: kcorrigan@navvisandcompany.com
Phone Karen: 757-640-8515
Jeff Miller – Executive Vice President & Founding Partner
Jeff Miller has worked in the healthcare industry since 1990 as a consultant and senior executive. During that time, Jeff has acquired broad experience with a variety of healthcare organizations, including large integrated health systems, hospitals, long-term care facilities, health insurers, and medical manufacturers. He brings expertise in both strategy development and implementation related to business development and medical staff development.
Jeff's key strengths include facilitation, consensus building and working with senior management to shape strategy. He has been central to the establishment of several proprietary Navvis & Company analysis tools and techniques. Jeff helps clients develop critical themes in strategy that enable organizations to build internal advocacy so senior management can move forward confidently.
Jeff holds Computer Science degrees from the University of Missouri at St. Louis.
Email Jeff: jmiller@navvisandcompany.com
Phone Jeff: 636-536-9443
Terry Bader – Senior Vice President
Terry leads Navvis & Company's Development division and uses his 37 years of architectural and construction experience to assist owners in all phases of healthcare planning, design and construction. His experience in the healthcare field as an architect, owner and service provider enables him to take a comprehensive approach to every project.
Terry is a licensed architect and since 1982 has concentrated his efforts in the healthcare industry. Prior to joining Navvis, Terry spent 22 years with the Sisters of Mercy Healthcare System where he held the title of director of planning, design and construction and was responsible for all PD&C projects at two major Mercy facilities with an average annual construction budget of $60,000,000. Terry also held the same position for Unity Health System, an organization consisting of four major hospital providers with more than 2200 beds and a yearly PD&C budget of over $150,000,000. After the separation of Unity, Terry took on the role of executive director of planning design, construction and facilities management for St. Johns Mercy Medical Center. There Terry led the health system's $750,000,000 master planning and redevelopment process while assuming full responsibilities for maintaining the three million square foot health facility.
In 2004, Terry was promoted to Sisters of Mercy Corporate where he had full PD&C responsibility for 17 hospitals in five states and managed facilities with total bed capacities over 4,000 and a billion-plus dollar construction budget.
Terry is a member of Architecture Society Healthcare Engineer; St. Louis Council of Construction Consumers; The Healthcare Roundtable and has had numerous speaking engagements, including American Institute of Architects, Associated General Contractors of St. Louis, ASHE and the Missouri Electrical Board.
Terry earned a Bachelor of Architecture from Kansas State University.
Email Terry: tbader@navvis@company.com
Phone Terry: 636-536-9443
Michael Eaton – Senior Vice President
Michael Eaton brings to Navvis & Company more than 20 years experience as a catalyst for change in the healthcare industry and national politics. He is known for his ability to identify and execute growth opportunities and accelerate advancement in healthcare marketing, business development and innovation efforts.
Mike's areas of expertise and focus for Navvis & Company clients include health system strategy and structure, business development, strategic marketing, and performance evaluation.
Mike served as the co-founder and president of Global Health Direct, Inc. where he co-originated a disruptive market innovation and recruited a management team that resulted in the filing of a U.S. patent application, funding of the enterprise, and commercialization of a web-based application to connect health care consumers and providers. Prior to his work with Global Health Direct, he held executive positions with Covenant Healthcare Services and Aurora Health Care. Mike also served as president of the Wisconsin Medical Society Lakeside Association Services.
Before entering the healthcare industry, Mike held leadership positions for members of Congress, serving as the chief of staff for State Senator Margaret Farrow in the mid-1990s, and as Legislative Director for U.S. Congressmen Bill Emerson and Henry Hyde during the 1980’s.
Mike graduated from the University of Wisconsin-Madison with honors in Economics and History, and is active in several professional societies and healthcare organizations.
Email Mike: meaton@navvisandcompany.com
Call Mike: 636-536-9443
Jennifer Endicott -- Senior Vice President
Jennifer has more than 15 years experience in healthcare administration and private consulting. She has worked in acute, ambulatory and long-term care settings primarily in academic and for-profit settings. Her professional endeavors have provided her with a broad scope of expertise throughout healthcare with specialized skills in the areas of outpatient services development, strategic planning and physician/hospital negotiations and transactions. Jennifer is highly skilled in managing the complex and ever-changing dynamics of hospital-physician relations.
Jennifer focuses on hospital-physician transactions and works with a number of health systems across the US. Towards that end, she has been involved with cutting edge hospital-physician transactions such as co-management models, participating bond transactions, enterprise models and large physician practice acquisitions.
Prior to joining the firm, Jennifer provided private consulting services for healthcare entities in the formation and performance improvement of outpatient services. She also has served as an officer for a for-profit provider of ambulatory services and held a senior management role in a long-term care division of an academic medical center. Jennifer holds a Bachelors in Business Administration from the University of Florida.
Email Jennifer: jendicott@navvisandcompany.com
Phone Jennifer: 407-571-1242
Kristi Short – Senior Vice President
Kristi has more than 20 years experience in strategic planning, market development and strategy implementation within the financial services and healthcare industries. She has served as lead developer in orchestrating joint ventures in specialty hospitals and medical technology, working with large academic medical centers and smaller community providers. She has also directed planning activities for a large regional healthcare system.
Kristi brings a valuable perspective to her work with client organizations, having led broad-based initiatives in strategy development and implementation within two regulated and dynamic industries during a time of significant change and challenges.
Prior to entering the healthcare industry, Kristi worked in the financial services arena, serving as senior vice president with responsibility for strategic planning and oversight of the electronic payments operations for the Eighth Federal Reserve District. She also chaired several Federal Reserve Subcommittees during her 13-year tenure.
Kristi is a graduate of Kansas State University and holds a Master's in Journalism from the University of Missouri.
Email Kristi: kshort@navvisandcompany.com
Phone Kristi: 636-536-9443
Greg Wilson – Senior Vice President
Greg offers clients more than 25 years of finance-based experience in healthcare and medical-related fields, including management consulting, financial operations and auditing. He brings valuable expertise in financial analysis, forecasting and modeling, reimbursement, business valuation and transactions in hospital, outpatient facility and physician practice settings.
Prior to joining Navvis & Company Greg served as chief financial Officer for Lasersight Inc. in Orlando, Florida. During his 10 years as CFO of this publicly traded medical device manufacturing company, Greg was responsible for all SEC reporting, annual reports to shareholders, accounting, finance, treasury functions and tax filings and is experienced in presenting data and reports to boards of directors and audit committees. Greg has been involved in the negotiation and managed the due diligence for significant debt and equity capital transactions, mergers and acquisitions, divestitures and intellectual property license agreements. He routinely represented the company with banks, lenders, auditors, insurance brokers, key vendors and legal counsel. Greg's expertise includes the establishment and management of international subsidiaries, corporate restructurings and M&A implementation.
Before Lasersight, Greg was a senior manager at Deloitte & Touche Consulting in St. Louis, focusing in the healthcare field.
Greg earned a B.S. in Accounting from Missouri State University.
Email Greg: gwilson@navvisandcompany.com
Phone Greg: 407-571-1242
Don Andrews - Vice President
With more than 30 years experience in the healthcare industry, Don has developed vast expertise in improving financial performance through market and organizational opportunity development. Guiding a wide array of organizations through challenging decision-making processes, he has extensive experience leading strategy, facilitating business development sessions and developing detailed financial assessments with hospital and hospital system boards, senior management, and medical staffs.
Don has successfully led project teams through more than 200 strategic initiatives including inpatient acute, post acute care, ambulatory, solo and group physician practices, Catholic and other multi-hospital systems, integrated delivery systems, academic medical centers and practice plans, medical schools, public hospitals, rural hospitals, medical equipment manufacturers, proprietary chains, and professional service organizations. Projects have included clinical service line development, medical staff, organizational and facilities development, mergers and acquisitions, reimbursement optimization, and financial feasibility and financing.
Prior to joining Navvis & Company, Don served as a Senior Manager with Ernst & Young Health Strategy Group, and was Director of the Washington University School of Medicine/Barnes Jewish Hospital Joint Office of Strategic Planning.
Don earned a Bachelor of Arts in Community Health Education from the University of Washington and a Masters in Health Services Management from the University of Missouri.
Email Don: dandrews@navvisandcompany.com
Phone Don: 636-536-9443
Carla Bryant – Vice President
Carla Bryant has more than 25 years of experience in the health industry providing counsel on various aspects of competitive strategy to health systems and technology companies. Carla is known for her ability to identify and implement new product, service, and process innovations that support the brand, business, and growth strategies of an organization. At Navvis & Company, Carla’s focus is on brand positioning, alignment and activation, advanced marketing strategy, web, new media and social media strategy, and the Innovator’s Studio, a collaborative incubator designed to assist clients in creating competitive advantage through value innovation.
Carla offers Navvis & Company clients in-depth expertise in brand development and alignment, value innovation for market advantage, new product development, strategic marketing planning and implementation and web and social media strategy.
Prior to joining Navvis & Company, Carla served as senior vice president and chief technology officer for healthonline, a business-to-business Internet company. Her career also includes 15 years with Sentara Healthcare, where she held positions as director of emerging technology and director of strategic planning. Carla's innovative product strategy for Sentara’s SpinWeb, a physician-focused technology product, was profiled in Bill Gates’ book Business @ The Speed of Thought. Prior to Sentara, she worked as senior planning director and project analyst for Harris Methodist Health System in Fort Worth, Texas (now part of Texas Health Resources).
Carla holds a Bachelor of Arts in Urban Studies from Virginia Tech and frequently speaks and writes on competitive strategy, advanced marketing and health industry innovation.
Email Carla: cbryant@navvisandcompany.com
Call Carla: 757-640-8515
Carrie Cleveland - Vice President
Carrie joins Navvis & Company with an extensive background in health system operations, strategic physician transactions, clinical improvement and cost restructuring. Carrie offers our clients expert advice with regard to physician acquisition and integration strategies and the development of physician enterprise models. Prior to joining Navvis & Company, Carrie worked as the national accounts manager for a European medical device company and held account management and consulting positions with St. Jude Medical, VHA Consulting Services, Performance Logic, and APM. Additionally, Carrie spent five years in clinical operations with Columbia/HCA. Carrie earned her Bachelor’s degree in Nursing and Master’s in Business Administration from Columbia University in New York.
Kathy Gibala - Vice President
Kathy is a senior executive and educator with a broad range of consulting, training and development, and operations experience. She began her career as an investigator and hearing officer with the U.S. Department of Labor and the National Labor Relations Board. During her 20 years in the healthcare industry, she has held consultant, operations management and senior leadership positions in medium to large healthcare organizations. Her experience encompasses healthcare systems, academic medical centers, community hospitals, pediatric facilities and ambulatory care centers, including two of the nation's Top 10 hospitals.
Kathy has extensive experience in developing customized solutions to help organizations build physician, patient and employee satisfaction, effectively lead and manage change and improve overall organization performance. She has particular expertise in the areas of culture change, leadership development, succession planning, performance improvement, creating strategic alignment and merger and acquisition integration. She received the President’s Award and national recognition for her work in the area of culture change facilitation.
She is a graduate of the University of Missouri and holds degrees in economics, labor relations and political science.
Email Kathy: kgibala@navvisandcompany.com
Phone Kathy: 636-536-9443
Kathy Hardesty – Vice President
Kathy’s knowledge and skills are the result of over twenty years as a healthcare executive focused on hospital operations and education. Her results-oriented approach to planning, implementation and management of programs and processes has led to consistently exceeded expectations in quality measures, patient, physician and employee satisfaction and increased profitability.
Kathy translates her experience as a Vice-President of Nursing/CNO to clients through motivation and support as they attain high levels of performance and achieve bottom-line results for their organization. As a community and hospital education professional, Kathy has significant expertise in creating, implementing and evaluating programs designed to increase the competency of nurses, health care professionals, leaders and consumers.
Kathy’s consulting clients have benefited from her expertise in the areas of nursing leadership development, patient throughput performance, accreditation and licensure compliance and service line development, implementation and outcomes management. In 2005, Kathy co-led the Emergency Department/Hospital Throughput Team, “Creating a Culture of Shared Accountability,” a Missouri Team Quality Award Winner.
Kathy received her Bachelor of Science degree in Community Health Education from the University of Illinois and her Bachelor of Science degree in Nursing and Masters in Public Health from Saint Louis University. Kathy is a member of the St. Louis Crises Nursery Advisory Board.
Email Kathy: khardesty@navvisandcompany.com
Phone Kathy: 636-536-9443
Rachael K Schad – Vice President
Rachael has nine years of healthcare experience. She spent four years with the Aurora Health System as a corporate operations and quality improvement consultant. During this time she worked with hospital administration in the development of productivity standards and resource planning. Rachael worked for three years as the Practice Administrator for a seven provider Orthopedic Practice. She joined Navvis & Company after working with WellStar Health System where she served in the capacity of manager for the Total Joint and Spine Program where her responsibilities included service line planning, operational efficiency and program development
Rachael completed her undergraduate studies in Sociology and graduate studies in Social Work at the University of Wisconsin, Madison. Later she attended Lakeland College and earned her Master's in Business Administration.
Email Rachael: rschad@navvisandcompany.com
Phone Rachael: 636-536-9443
Richard Slack - Vice President
Rich brings to Navvis more than 25 years of experience directing all aspects of strategic planning, business development and marketing for major healthcare organizations. He has directed the development of health service organizations as a senior executive as well as consultant and manager for a large consulting practice. His experience includes business development and marketing strategy for physician groups, academic medical centers, rural hospitals, for-profit and not-for-profit hospitals.
Rich served as the senior vice president for strategy and business development for Catholic Healthcare West’s St. Joseph’s Hospital and Medical Center, and four years as the vice president of strategic and business development for Allina Health System’s Abbott Northwestern Hospital. Immediately prior to rejoining Navvis & Company, he was a principal at NTrust, a healthcare consulting firm.
For our clients, Rich will focus on the development of physician leadership strategies and physician alignment activities. A frequent speaker and presenter on a range of health and health-related topics, Rich holds undergraduate and graduate degrees from the University of Nebraska and a Master's Degree with an emphasis in operations and marketing from the University of Missouri-Columbia, graduating with distinction.
Email Rich: rslack@navvisandcompany.com
Phone Rich: 602-380-4559
Wayne Williams – Vice President of Real Estate & Facility Development
Wayne brings more than 40 years of design and construction experience to Navvis & Company. Wayne’s broad range of construction development expertise spans from purchasing undeveloped land to meeting with potential tenants regarding occupancy and project financing throughout the business and medical facility landscape. He also offers Navvis & Company clients his ability to coordinate the design and construction documents for tenants, arrange zoning and building, project financing, building construction and tenant supervision.
Email Wayne: wwilliams@navvisandcompany.com
Phone Wayne: 636-536-9443
Michele Bordelon – Senior Consultant
Michele Bordelon has more than 20 years of experience in marketing, program development, staff recruitment and leadership development in the healthcare and fitness industries. Michele provides strategic counsel to client with a focus on service line marketing to women specifically in the areas of cardiac and stroke/neuroscience services.
Michele offers Navvis & Company clients in-depth expertise in marketing strategies for service line growth, physician referral development strategies and community health education planning and programming.
Prior to joining Navvis & Company, Michele served as executive director for your personal trainer, a Virginia-based personal training company. Michele gained extensive experience in healthcare marketing and public relations with Portsmouth General Hospital and Riverside Health System.
Michele holds a Bachelor of Science degree in Political Science and a Master of Science in Education with a concentration in exercise science and wellness from Old Dominion University. She currently serves as a meditation facilitator for the AHAM Meditation Retreat and Spiritual Training Center located in Asheboro, NC.
Email Michele: mbordelon@navvisandcompany.com
Phone Michele: 757-640-8515
Jon Cunningham - Senior Consultant
Jon Cunningham joined the Navvis & Company team in 2009. He offers our clients strong analytical, planning and project management skills based on years of experience as a healthcare consultant. Previously, Jon worked at Ernst & Young where he advised healthcare clients in strategic planning, physician integration, revenue cycle, pharmacy, supply chain and financial analysis. He also held the position of manager for business and product development with VHA Inc. and directed an occupational health clinic for Trinity Mother Frances Health System.
Jon earned a BS Degree in Biomedical Science from Texas A&M University and a Master’s Degree in Health Care Administration from Trinity University. He is a member of the American College of Healthcare Executives.
Sharon Landsbaum – Senior Consultant
Sharon has nine years experience in various clinical, academic and hospital settings and is skilled in market and geographic research to support strategic planning initiatives. Her expertise in the development of planning reports and the synthesis of critical data greatly supports Navvis & Company clients throughout difficult decision making processes. Sharon is experienced in clinical service line development both in hospital settings and academic medical center environments.
Prior to joining Navvis, Sharon worked as a planning associate for an academic medical center. Sharon’s previous experience as an occupational therapist in a clinical setting brings a unique perspective to her work.
Sharon received her Bachelor of Science degree in Occupational Therapy and MBA from Saint Louis University. Sharon is a board member for the not-for-profit organization, Memory Care Home Solutions.
Email Sharon: slandsbaum@navvisandcompany.com
Phone Sharron: 636-536-9443
Ben Shaker - Senior Consultant
As senior consultant, Ben assists Navvis & Company clients in the areas of strategic planning, physician integration and alignment, and hospital operations. Ben has worked with academic medical centers, community hospitals, health systems, and physician practice groups throughout the country and is skilled in managing hospital/physician relationships, developing service line strategies, providing project management support, and creating financial modeling tools.
Prior to joining Navvis & Company, Ben was a consultant with Ernst & Young in West Palm Beach, FL. In his former position, he focused on hospital performance improvement initiatives, strategy development and implementation, and revenue cycle enhancement. Ben has also worked in hospital settings in strategic planning and risk management.
Ben received his Bachelor of Arts degree in Economics from Youngstown State University and his Master’s degree in Healthcare Administration from The Ohio State University. Ben is a member of the Healthcare Financial Management Association and the American College of Healthcare Executives.
Email Ben: bshaker@navvisandcompany.com
Phone Ben: 407-571-1242
Allison Sherwat – Senior Consultant
Allison is a highly experienced healthcare consultant, helping hospitals and health systems nationwide plan and achieve strategic growth objectives. Allison has experience in strategic planning, strategic marketing, business development, and quality improvement for community hospitals, academic medical centers, physician groups and health systems. She is skilled in quantitative market assessments, competitive profiles and financial analysis, as well as in the development of qualitative mission and vision statements for organizations. In her role as senior consultant, Allison provides project management, strategic planning and business development services to help Navvis & Company clients gain competitive advantage in their markets.
Prior to joining Navvis & Company, Allison was senior associate with The Lewin Group in Washington, D.C. Previously she served as senior project manager in the Business Planning and Market Development division at Partners HealthCare, Inc. in Boston; and as project specialist in the Decision Support and Quality Management Unit at Massachusetts General Hospital. In those roles she developed and implemented strategies for clinical service lines, physician group management, physician recruitment and retention, new facility development, marketing programs, research program development, and academic affiliations.
Allison earned a Masters degree in Public Health with a Health Care Management concentration from Boston University and a Bachelor of Arts degree from Brandeis University.
Email Allison: asherwat@navvisandcompany.com
Phone Allison: 757-640-8515
Anne Theis – Senior Consultant
Anne Theis has more than 25 years experience as a marketing executive and consultant in the healthcare industry. She currently helps lead the Innovator’s Studio efforts and consults in the brand and marketing practice.
Before joining Navvis & Company, Anne managed product development, marketing, sales and service operations for VHA’s clinical and consumer marketing portfolio. In that role she led the development, launch and growth of innovative marketing programs to differentiate cardiac, neurosciences and diabetes service lines for participating member hospitals. At VHA, she also coordinated development of strategic marketing education for regional boards of directors and marketing councils.
Anne has also owned and operated a marketing consulting firm specializing in strategic planning, marketing, research, brand identity and event planning for healthcare, legal, financial and education clients. Previously, she was the director of marketing and public relations for Franciscan Sisters Health Care, a Catholic-sponsored system with 22 affiliates in four mid-western states. Anne began her marketing career at St. Cloud Hospital (now CentraCare).
Anne is a graduate of St. Cloud State University in Minnesota. She served as a board member for the AHA Society for Healthcare Strategy and Market Development and is past president of the Minnesota Council for HealthCare Marketing and Public Relations.
Email Anne: atheis@navvisandcompany.com
Phone Anne: 757-640-8515
Susan Lilly – Consultant
Susan Lilly provides research support for competitive strategic planning, brand awareness, business development and Innovator’s Studio projects. She identifies and monitors emerging trends and forces driving consumer behavior and demand for healthcare, projects the impact of changing market forces on the health services industry and assesses their potential impact on future initiatives. By examining trends inside and outside the healthcare industry, Susan conducts strategic assessments, identifies opportunities for product and service line growth, analyzes and sizes market potential for new products and services, tracks trends in health benefits, specialized health services, and health systems.
In her role with Navvis & Company, Susan provides clients in-depth expertise in identifying emerging macro-level consumer and industry trends affecting health systems, local market assessments and projections, and business planning and feasibility studies to support service line and new product development.
Prior to joining Navvis & Company, Susan held positions with Sentara Healthcare, Covance Health Economics and Outcomes Services, the American College of Physicians, and the House Subcommittee on Health and the Environment in Washington, D.C.
Susan holds a Master of Health Science in Health Policy from The Johns Hopkins University School of Hygiene and Public Health and a Bachelor of Arts in American Government from the University of Virginia.
Email Susan: slilly@navvisandcompany.com
Phone Susan: 757-640-8515
Tyler Oleksy – Consultant
Tyler works in the area of market analysis and strategic healthcare planning and helps clients with the execution of strategies at an operational level. His skills in developing market research programs and analyzing demographic and psychographic data add valuable insight and contribute to Navvis & Company's ability to convey key client market strengths, weaknesses, and opportunities. In addition, Tyler has experience in marketing, advertising, strategic communications, and management.
He was previously a senior manager of market research with Fleishman-Hillard, Inc., a leading international public relations agency. During his years at Fleishman-Hillard, Tyler developed primary and secondary research programs and opinion polling strategies for a variety of Fortune 500 clients in a wide range of industries, including healthcare, telecommunications, financial services, bioengineering, retail, energy, and the Internet.
Tyler holds a Bachelor of Arts degree in English and Creative Writing from the University of Missouri-Columbia.
Email Tyler: toleksy@navvisandcompany.com
Phone Tyler: 636-536-9443
John Waters – Senior Financial Analyst
John has worked in the healthcare industry for over ten years and has experience in a number of operational and financial management positions. John is instrumental in the financial analysis of service lines and the development of financial projections reflecting the strategies Navvis & Company develops with its clients. He has worked with a variety of physician practices for the purposes of modeling and projecting financial performance.
Prior to joining Navvis & Company, John worked for the Managed Care Department of Adventist Health Systems as a senior analyst. In this role, John assisted in the implementation of a centralized department responsible for financial analysis of payer performance at facilities around the country. John has also held management and administrative positions in rehabilitation and psychiatry. He has worked in various capacities, and has been instrumental in the implementation of strategic objectives at the operational level. In his administrative duties for one of the largest private psychiatric hospitals in Central Florida, he oversaw all parts of daily operations, and was successful in improving a variety of performance standards, including reducing length of stay and streamlining admissions processes.
John received his Bachelor of Arts from the University of Central Florida and his Master of Business Administration from the University of Phoenix.
Email John: jwaters@navvisandcompany.com
Phone John: 407-571-1242
Bart Shults – Manager of Facility Development
Bart leads the Navvis & Company Property Management division. His wealth of practical experience in real estate and construction greatly enhances his work on every project.
Before joining Navvis & Company, Bart worked as a property management consultant and managed his own construction company. He has worked with the Environmental Protection Agency in the State of Illinois for the past twenty-five years and the Waste Water Association of Illinois.
Email Bart: bshults@navvisandcompany.com
Phone Bart: 636-536-9443
Jody Corrigan – Marketing Associate
Jody oversees the development and management of the firm’s online client resource center and provides assistance to clients seeking access to information, research and other educational materials to support planning projects as well as promote organizational learning. She also designs, executes and promotes events for the firm including in-person sessions for the Innovator’s Studio and educational client webinars.
Jody brings to this position nearly six years of experience in customer service and sales management support. Prior to joining Navvis & Company she worked for American Woodmark Corporation in a number of roles, most recently as an inside sales representative. She held positions as marketing administrator, sales analyst and team leader for customer service, also at American Woodmark.
Jody provides clients with expertise in database management, webcast production, email marketing, internet tool access and development, and visual communication. Jody is a student at Lord Fairfax Community College working toward a bachelor of fines arts with a graphic design specialization.
Email Jody: jcorrigan@navvisandcompany.com
Phone Jody: 757-640-8515
Kari Skipper Foster – Marketing Manager
Kari Skipper Foster serves as marketing manager for Navvis & Company.
Kari brings to Navvis & Company 18 years of experience as a public safety consultant working with municipal and public housing police departments, fire and EMS departments and emergency communications agencies across the country, assessing operational and staffing efficiencies, highlighting best practices and opportunities for improvement. Kari has also worked as a support coordinator for organ and tissue donor families.
Kari earned a Bachelor’s degree in Education from James Madison University.
Email Kari: kfoster@navvisandcompany.com
Phone Kari: 757-640-8515
