Performance Transformation: Next Generation of Performance Improvement

by Saad Allawi, president, Performance Transformation

Since the mid 1980s, hospitals have come under increasing pressure to reduce costs and improve performance.  And as the demands for quality and cost efficiency have increased, the approaches to achieve these goals have morphed as well. For those who are unfamiliar with the journey that health care organizations have taken to achieve ongoing performance improvement, here is a brief primer on the evolution of this important approach and what will come next.